What is IT RemoteCare?
A: IT RemoteCare is a suite of monitoring, management and remote IT services that provides an affordable complete coverage approach to ensure that you have a healthy network and superior user support. IT RemoteCare is offered in 3 editions (Lite, Standard, Plus).
How does this help my business?
A: The best way we can answer this question is to just let our clients answer it for us. Please check out our testimonials and you will see just a fraction of our clients affirming their success with IT RemoteCare.
What is main difference between Lite, Standard, Plus?
A: All 3 editions of IT RemoteCare have the same core components of service. The main difference between them is that the Standard and Plus editions offer unlimited remote (break/fix) support. In addition to unlimited remote (break/fix) support, Plus edition also offers 12 annual onsite incidents.
How much does an IT RemoteCare cost?
A: Cost of IT RemoteCare services are based on Organizational fees and Remote Site fees. Once these fees are determined, they will be outlined in our IT RemoteCare agreement. We determine one organizational fee for your company. This fee is determined by the complexity of your network environment, servers and network devices. For companies with multiple locations, we determine a remote site fee for each office.
How do I get started?
A: The first step is to sign an IT RemoteCare Agreement. Just contact our office or submit an IT RemoteCare quote request right from our website. You will be contacted shortly by an IT RemoteCare specialist to walk you through the process and how to get started TODAY!